Refund Policy
Refunds & Returns Policy
We believe in making your shopping experience worry-free and risk-free. That’s why we’ve crafted a simple and unbeatable Refunds & Returns Policy:
Hassle-Free Returns You Can Count On
If you’ve purchased shipping protection and there’s a defect or issue with your order, you’re covered. Choose between:
- A free replacement (we’ll ship it out ASAP), or
- A full refund, no questions asked.
To streamline the process and get your issue resolved quickly, we may ask for photo or video evidence of the problem.
30 Days to Make Up Your Mind
We’re confident you’ll love what you order, but if something’s not quite right, you have 30 days from your order date to initiate a return.
What Sets Us Apart?
- Fast Processing: We’ll process your replacement or refund within 24 hours of receiving your return.
- No Fine Print: No hidden fees, no restocking costs. Just simple, transparent service.
How to Start Your Return
Getting started is easy:
- Visit our Contact Us on the website.
- Enter your order details and select the reason for your return.
- Choose between a replacement or refund.
- Follow the instructions to send us any required evidence (if applicable).
Our team will handle the rest, so you can shop with confidence knowing that Bin Boss has your back every step of the way.