Shipping Policy
At Bin Boss, we’re committed to getting your orders to you quickly, efficiently, and securely. Here’s everything you need to know about our shipping process:
Processing & Shipping
- Orders are processed within 1-2 business days after payment is received.
- Delivery typically takes 7-15 business days, depending on your location.
- We work with trusted shipping partners to ensure your order arrives safely and on time.
Order Tracking
- Once your order is dispatched, you’ll receive a tracking number via email so you can follow its journey from our warehouse to your doorstep.
- Tracking updates are real-time, keeping you informed every step of the way.
Shipping Costs
- Shipping rates are based on your location and the weight of your order. These rates will be clearly displayed at checkout, so there are no surprises.
International Shipping
- We proudly offer Australia Post shipping.
- Please note that international orders may experience slightly longer delivery times due to customs clearance procedures. Any customs fees or duties will be the responsibility of the customer.
Order Confirmation
- After placing your order, you’ll receive an email confirmation.
- Please review it carefully and ensure all order details, including your shipping address, are accurate. If there’s an error, contact us immediately to make corrections.
Address Accuracy
- To avoid shipping delays or failed deliveries, please double-check your shipping information before completing your purchase. Incorrect addresses may result in additional fees for re-delivery.
Our Promise
We strive to provide a seamless shipping experience. If you ever have questions or concerns about your order, our team is here to help.
Customer Support
- Contact us through the "Contact Us" page or email us directly for assistance with shipping, tracking, or any related inquiries.
- We’re here to ensure your experience with Bin Boss is smooth and satisfying.